With this Privacy Note we, Lionsoul Global Inc. and its group companies (hereinafter “Lionsoul Global”, “we” or “us”), describe how we collect and further process personal data. This Privacy Note is not necessarily a comprehensive description of Lionsoul Global’s data processing. It is possible that other data protection statements are applicable to specific circumstances.
Any data that relates to you, or from which you can be identified, is known as "personal data". We respect your privacy and is committed to protecting your personal data. This notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.
Unless otherwise indicated in this Privacy Policy, all defined terms used in this Privacy Policy shall have the meanings given to them in Regulation (EU) 2016/679 (“GDPR”).
You herewith consent to the collection, use and disclosure (“processing”) of your Personal Data by us or any third-party recipient in accordance with the terms of this Privacy Policy.
You shall not access or use this App should you not understand or agree to be bound by this Privacy Policy.
1. Controller / Data Protection Contact
We are the controller of the data and are therefore required to provide you with this notice. You can notify us of any data protection related concerns using the following contact details: dataprotection@lionsoul.com
We primarily process personal data that we obtain from the users of our website and from (other) business partners.
2. Purpose of Data Processing and Legal Grounds
We primarily use data in order to conclude and process contracts with our business partners and clients, as well as in order to comply with our domestic and foreign legal obligations. You may be affected by our data processing in your capacity as an employee of such a client or business partner.
In addition, in line with applicable law and where appropriate, we may process your personal data and personal data of third parties for the following purposes, which are in our (or, as the case may be, any third parties’) legitimate interest, such as:
advertisement and marketing (including organizing events), provided that you have not objected to the use of your data for this purpose (if you are part of our client base and you receive our advertisement, you may object at any time and we will place you on a blacklist against further advertising mailings);
developing and improving our products and services, our websites, our app, our communication channels and platforms on which we are active;
communication with third parties and processing of their requests (e.g., job applications, media inquiries);
market and opinion research, media surveillance;
asserting legal claims and defense in legal disputes and official proceedings;
prevention and investigation of criminal offences and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
ensuring our operation, including our IT, our websites, apps and other applications, including tests and generally ensuring the security and reliability of these operations and applications.
If you have given us your consent to process your personal data for certain purposes (for example when registering to receive newsletters), we will process your personal data within the scope of and based on this consent, unless we have another legal basis, provided that we require one. Consent given can be withdrawn at any time, but this does not affect data processed prior to withdrawal.
4. Cookies / Tracking and Other Techniques Regarding the Use of our Websites
We typically use “cookies” and similar techniques on our website. This allows an identification of your browser or device. A cookie is a small text file that is sent to your computer and automatically saved by the web browser on your computer or mobile device, when you visit our website. If you revisit our website, it is possible that we recognize you, even if we do not know your identity.
Next to cookies that are only used during a session and deleted after your visit of the website (“session cookies”), we may use cookies in order to save user configurations and other information for a certain time period (e.g., two years) (“permanent cookies”). Notwithstanding the foregoing, you may configure your browser settings in a way that it rejects cookies, or only saves them for one session or deletes them prematurely. Most browsers are pre-set to accept cookies. We use permanent cookies on our website. It is possible that certain functions are no longer available to you, if you block cookies.
In accordance with applicable law, we may include visible and invisible image files in our newsletters and other marketing e-mails. If such image files are retrieved from our servers, we can determine whether and when you have opened the e-mail, so that we can measure and better understand how you use our offers and customize them. You may disable this in your e-mail program, which will usually be a default setting. By using our websites and consenting to the receipt of newsletters and other marketing e-mails you agree to our use of such techniques. If you object, you must configure your browser or e-mail program accordingly.
We will use Google Analytics and other MarTech tools on our website. These are services provided by third parties, which may be located in any country worldwide (in the case of Google Analytics Google Ireland Ltd. (located in Ireland), Google Ireland relies on Google LLC (located in the United States) as its sub- processor (combined “Google”)) and which allow us to measure and evaluate the use of our website (on an anonymized basis). For this purpose, permanent cookies are used, which are set by the service provider. We have configured the service so that the IP addresses of visitors are truncated by Google in Europe before forwarding them to the United States and then cannot be traced back. We have turned off the “Data sharing” option and the “Signals” option. Although we can assume that the information we share with Google is not personal data for Google, it may be possible that Google may be able to draw conclusions about the identity of visitors based on the data collected, create personal profiles and link this data with the Google accounts of these individuals for its own purposes. If you have registered with the service provider, the service provider will also know your identity. In this case, the processing of your personal data by the service provider will be conducted in accordance with its data protection regulations. The service provider only provides us with data on the use of the respective website (but not any personal information of you).
5. Data transfer
In the context of Lionsoul Global’s business activities and in line with the purposes of the data processing set out in Section 3, we may need to transfer data to third parties, insofar as such a transfer is permitted and we deem it appropriate. Those third parties may process personal data for Lionsoul Global or, as the case may be, their own purposes. In particular, the following categories of recipients (together “Recipients”) may be concerned:
our service providers and its subcontractors. This may include group companies of Lionsoul Global or external companies (e.g. banks, insurers) or processors (e.g. IT providers for services such as hosting and applications we use);
business partners (including its subcontractors) or suppliers.
domestic and foreign authorities;
media companies;
the public, including users of our websites and social media;
competitors, industry organizations, associations, organizations and other bodies;
other parties in possible or pending legal proceedings.
You must anticipate your data to be transmitted to any country in which the Lionsoul Global is represented by its subsidiaries or affiliates as well as to other countries in Europe and the USA where our service providers are located.
If a Recipient is located in a country without adequate statutory data protection, we require the recipient to undertake to comply with data protection (for this purpose, we use the revised European Commission’s standard contractual clauses.), unless the recipient is subject to a legally accepted set of rules to ensure data protection and unless we cannot rely on an exception. An exception may apply for example in case of legal proceedings abroad, but also in cases of overriding public interest or if the performance of a contract requires disclosure, if you have consented or if data has been made available generally by you and you have not objected against the processing.
6. Retention Periods for your Personal Data
We process and retain your personal data as long as required for the performance of our contractual obligation and compliance with legal obligations or other purposes pursued with the processing, i.e. for the duration of the entire business relationship (from the initiation, during the performance of the contract until it is terminated) as well as beyond this duration in accordance with legal retention and documentation obligations. Personal data may be retained for the period during which claims can be asserted against Lionsoul Globar or insofar as we are otherwise legally obliged to do so or if legitimate business interests require further retention (e.g., for evidence and documentation purposes). We will delete or anonyze your personal data as soon as your personal data is no longer required for the above-mentioned purposes. In general, shorter retention periods of no more than twelve months apply for operational data (e.g., system logs).
7. Data Security
We have taken appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse such as internal policies, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymisation, inspections.
8. Obligation to Provide Personal Data To Us
Our website cannot be used unless certain information is disclosed to enable data traffic (e.g. IP address).In the context of our business relationship you must provide us with any personal data that is necessary for the conclusion and performance of a business relationship and the performance of our contractual obligations (as a rule, there is no statutory requirement to provide us with data). Without this information, we will usually not be able to enter into or carry out a contract with you (or the entity or person you represent).
9. Profiling
We may partially process your personal data automatically with the aim of evaluating certain personal aspects (profiling). In particular, profiling allows us to inform and advise you about products possibly relevant for you more accurately. For this purpose, we may use evaluation tools that enable us to communicate with you and advertise you as required, including market and opinion research.
In establishing and carrying out a business relationship, we generally do not use any fully automated individual decision-making (such as pursuant to article 22 GDPR). Should we use such procedures in certain cases, we will inform you separately on this and advise you of your relevant rights if required by law.
10. Your Rights
In accordance with and as far as provided by applicable law (as is the case where the GDPR is applicable), you have the right to access, rectification and erasure of your personal data, the right to restriction of processing or to object to our data processing, in particular for direct marketing purposes, for profiling carried out for direct marketing purposes and for other legitimate interests in processing in addition the right to receive certain personal data for transfer to another controller (data portability).
Please note, however, that we reserve the right to enforce statutory restrictions on our part, for example if we are obliged to retain or process certain data, have an overriding interest (insofar as we may invoke such interests) or need the data for asserting claims. If exercising certain rights will incur costs on you, we will notify you thereof in advance. We have already informed you of the possibility to withdraw consent in Section 3 above. Please further note that the exercise of these rights may be in conflict with your contractual obligations and this may result in consequences such as premature contract termination or involve costs. If this is the case, we will inform you in advance unless it has already been contractually agreed upon.
In general, exercising these rights requires that you are able to prove your identity (e.g., by a copy of identification documents where your identity is not evident otherwise or can be verified in another way). In order to assert these rights, please contact us at the addresses provided in Section 1 above.
11. Amendments of this Data Protection Statement
We may amend this Privacy Note at any time without prior notice. The current version published on our website shall apply. If the Privacy Note is part of an agreement with you, we will notify you by e-mail or other appropriate means in case of an amendment.